Introduction
Kiwi Technologies operates its e-commerce activities in accordance with the applicable digital commerce practices and consumer protection principles of Bangladesh. We are committed to maintaining transparency, customer trust, secure transactions, and responsible online business operations.
This page outlines our commitment to fair digital commerce practices in line with the Digital Commerce Guidelines 2021 issued by the relevant authorities of Bangladesh.
Business Information
Business Name: Kiwi Technologies
Business Type: E-Commerce & Technology Solutions
Hotline: +88-01875-603018
Email: contact@kiwitechbd.com
Products & Services
Kiwi Technologies offers:
- Starlink products and subscriptions
- Networking devices
- Gaming accessories
- Audio devices
- Consumer gadgets
- Smart home products
- Technology accessories and solutions
Product availability may vary depending on stock and supplier sourcing.
Product Information & Pricing
We strive to provide accurate:
- Product descriptions
- Pricing information
- Product images
- Specifications
- Availability status
Prices and product information may change without prior notice depending on market conditions, supplier updates, or inventory status.
Order Confirmation
Orders are confirmed only after:
- Successful payment verification
- Product availability confirmation
- Internal review and processing
Kiwi Technologies reserves the right to cancel or refuse orders in case of:
- Incorrect pricing
- Product unavailability
- Suspicious transactions
- Technical errors
Payment Methods
We support secure payment options including:
- bKash
- Nagad
- Rocket
- Debit/Credit Cards
- Bank Transfer
Online payments are processed securely through trusted payment gateway providers.
Delivery Policy
We provide delivery services across Bangladesh through courier and logistics partners.
Estimated delivery times:
- Chattogram: 1–2 business days
- Outside Chattogram: 2–5 business days
Delivery timelines may vary depending on location, courier operations, or unforeseen circumstances.
Refund & Returns
Customers may request refunds or returns according to our Refund & Returns Policy.
Return eligibility depends on:
- Product condition
- Product category
- Warranty terms
- Return request timeline
Certain products and services may not be eligible for return once activated or used.
Warranty & After-Sales Support
Warranty coverage depends on product type, brand policy, and supplier conditions.
Kiwi Technologies provides customer support and assistance where applicable.
Customer Data & Privacy
We are committed to protecting customer information and maintaining data privacy.
Customer data is handled according to our Privacy Policy and is not sold or shared unlawfully with third parties.
Prohibited Activities
Customers must not:
- Use false information
- Attempt fraudulent transactions
- Misuse payment systems
- Engage in unlawful activities through our platform
Kiwi Technologies reserves the right to suspend or refuse services in such cases.
Limitation of Liability
Kiwi Technologies shall not be held responsible for:
- Courier delays
- Third-party service interruptions
- Supplier-related delays
- Technical issues beyond our control
Our liability is limited to applicable product or order value where permitted by law.
Policy Updates
Kiwi Technologies reserves the right to modify or update policies, product information, pricing, or terms at any time without prior notice.
Contact Information
For any questions or support regarding our digital commerce operations, please contact us:
Hotline: +88-01875-603018
Email: contact@kiwitechbd.com
